To sign up for eStatements you must be an owner of the Pioneer Trust Bank, N.A.
account(s) you have chosen for eStatement service. You must also read and accept
the Terms of Agreement below.
Hardware and Software Requirements
Electronic Communication Terms of Agreement and Authorization
- A computer with 28.8 kb Modem, or alternate Internet
access point (DSL, cable)
- Adobe Reader 5.0 or higher
- Internet browsing software:
- MS Internet Explorer 5.5 or higher with 128-bit encryption
- Opera Version 9.0 or higher
- Google Chrome Version 3.0.182 or higher
- Firefox Version 2.0 or higher or
- Apple Safari Version 3.1 or higher
Upon receipt of your consent, we will prepare an electronic statement for your account(s)
and provide a reminder on a monthly or quarterly basis, as applicable, of its availability.
We will send this reminder to a working email address that you provide us.
To access your statement, you must be a registered user of our Online Banking service.
You will be required to log in to Online Banking with your User Code and Password
to view, download and/or print the electronic statement. It is your responsibility
to protect your Online Banking User Code and Password from unauthorized persons.
You agree that it is your responsibility to ensure that the electronic statement
cannot be viewed by others.
You understand that by authorizing this eStatement service, you will no longer receive
paper statements in the mail. You are responsible for notifying us of any change
in your email address ten (10) days before the end of your normal statement cycle.
Email us to send notification of an email address change. If your electronic email
notification is returned as undeliverable, an attempt will be made to contact you.
You understand that if you do not receive an email notification, it does not release
you from the responsibility to review your electronic statement promptly and notify
the bank of any errors within 60 days of the statement date.
By authorizing eStatement service, you consent to receiving other electronic communication
from us including:
We reserve the right to provide a paper copy of any communication you have authorized
us to provide you electronically.
- Legal and regulatory disclosures
- Change in terms notices relating to your account
- Annual privacy notice
If you wish to discontinue this eStatement service at any time, please contact your
branch office to stop the electronic statement and resume a paper statement. Please
notify us at least ten (10) days before the end of your normal statement cycle.
If, while using the eStatement service, you need a paper copy of a statement or
disclosure, please contact your branch office. A fee may apply.
If any account for which you have requested to receive eStatements is a joint account,
please be advised that only you will receive and be able to access the electronic
communication for such account. Therefore, you are solely responsible for promptly
and timely sharing any account statement, any statement-related information provided
thereon, and any additional account communication with your joint account holder
as needed or requested by such joint account holder.
All electronic statements shall be in full compliance with applicable laws and regulations.
The provisions in this agreement are part of (and in supplement to) the bank's Terms
and Conditions and all applicable disclosures we have previously provided to you
for Depository Accounts. You acknowledge that your consent to electronic statements
and communication is being provided in connection with a transaction affecting interstate
commerce that is subject to the federal Electronic Signatures in global and National
We reserve the right to discontinue eStatements, or to terminate or change the terms
and conditions on which we provide electronic communications. We will provide you
with notice of any such termination or change as required by law.
To view a list of Frequently Asked Questions click