Early Closure – Weather – Updated

Early Closure Update – Friday

Due to continued inclement weather and challenging road conditions in the Willamette Valley, both the Main Office and Medical Center Branch will once again be closing at 3:30PM.

We anticipate a return to normal hours of operation on Monday. Should conditions worsen overnight we will provide further updates on the site.

We apologize for any inconvenience as a result of this closure.

Online & Mobile Banking Issues

Update:

The latency issues should be resolved and services should have returned to normal. Again, we apologize about any inconvenience this may have caused.

Original Posting:

We are currently experiencing an issue with Online and Mobile Banking services. The systems are experiencing latency and intermittent availability. We are currently working with our online banking provider to resolve the issue as soon as possible. Latency has been between 5-15 seconds upon sign-in when available.

We will update this post when the issue has been resolved.

We apologize for any inconvenience this may cause.

Website Update

Pioneer Trust Bank will be launching an update of our website on April 5th.

We know from your feedback that our website and online services are a primary information source so we’re upgrading our website to make things more discoverable and easier to access online services.

1. We’ve updated the menu system to make things easier to find:

Mega menu without arrows

2. We’ve brought the Online Services Sign In  and Quick Links to every page to make it easy to find things you are quickly looking for:

Main page with arrows

3. We’ve updated our Mobile Site to make it easier to download our Mobile Banking Apps and find other pertinent information about the Bank:

Mobile browser detection

4. We’ve added alerts to the site to let you know about changes, security alerts, and product news. Alerts are dismissible so they stay out of your way.

alerts

Online & Mobile Banking – Fixed

Update:

As of 12:30AM PST this issue has been resolved.

Original Notice:

We are currently experiencing an issues with Online and Mobile Banking services. We are currently working with our online banking provider to resolve the issue as soon as possible. We will update this post when the issue has been resolved.

We apologize for any inconvenience this may cause.

Early Closure – Christmas Eve

In observance of Christmas, Pioneer Trust Bank is closing at 1:00PM on Christmas Eve and will be closed on Christmas Day. We wish you a very Merry Christmas and Happy Holidays!