Bill Pay Upgrade – Coming Soon

Thank you for banking with Pioneer Trust Bank!  We wanted to take a moment and let you know of a change coming in our Online Bill Payment solution. On February 26th, we will be converting to a new Bill Payment provider, CheckFree. This conversion is being performed to provide tighter integration into Online Banking and to provide Bill Pay access into Mobile Banking.

Your current bill payment payees will convert over to the new system, as long as they have a billing address. If they do not have a billing address, the payees will need to be re-entered into the new system after conversion. If you are currently using the Account to Account Transfers, those will not convert to the new system. After conversion you will need to re-enter those accounts into the system.

There will continue to be no charge to you for using the Bill Pay and the Account to Account Transfer service. The fees for Same Day Bill Pay Check and Overnight Check remain the same, at $9.95 and $14.95.

In addition, we are excited to announce a new service called PopMoney, which will be offered as part of the conversion. PopMoney is a consumer product which allows you to send and receive money by text, email, and web.

There are fees associated with PopMoney, these are outlined below.

Send Money:

Process Time         Transaction Amount                     Fee
Send Money:
Three Day                    $5.00 – $249.99                                   $.50
Next Day                      $5.00 – $249.99                                   $1.00
Three Day                    $250.00 – $999.99                              $1.00
Next Day                      $250.00 – $999.99                              $1.50
Three Day                    $1,000.00 & Above                              $1.50
Next Day                      $1,000.00 & Above                              $2.00

Request Money:
Three Day                     $5.00 – $249.99                                  $.50
Three Day                     $250.00 – $999.99                             $1.00
Three Day                     $1,000.00 & Above                             $1.50

Stop Payment:             Any                                                         $20.00

Maintenance Window

Bill Pay will be unavailable beginning at 2:30pm on February 25th and will be back online February 27th. All payments scheduled for those days will process as usual.

We understand change can be confusing and want to make this transition as smooth as possible.  You will find a tutorial video on Bill Pay under Training Videos, which is located in the Resources Menu Item on our website.  If you should have any questions, please contact one of our Online Banking representatives at 503-480-1929.

We value our relationship and hope these changes continue to demonstrate our commitment to you, our customers.