Comcast, the Bank’s telephone service provider, is experiencing a major service outage. This issue is impacting users all up and down the West Coast – Oregon, Washington, California, Idaho, Colorado, Nevada.
It appears to be impacting primarily AT&T and Verizon costumers, with the majority of CenturyLink, T-Mobile, and Sprint Customers being able to transit the Comcast network. Comcast has officially declared this as a major outage.
At this point there is currently no ETA on when service will be restored. If you need immediate assistance and are unable to get through via 503-363-3136, please use (888) 960-3136, which appears to be routing around the outage. You can also reach us online.
We apologize for any inconvenience this may have caused!