A Message to our Customers about COVID-19

March 10, 2020

Dear Valued Customers:

Offering peace of mind to every Pioneer Trust Bank customer is one of our fundamental objectives.  Now with COVID-19 (the coronavirus) on everyone’s minds, we want you to know that we are doing everything we can to ensure the safety and security of our customers and employees.

In this current environment, within our community and beyond, it’s important for us all to operate smarter and as safely as possible.

The great Salem and Mid-Willamette area is our community and we are committed to providing you with the information and guidance you need to make informed banking decisions when the need arises.

Regardless of your banking, trust or investment service needs, we understand the need for flexibility based on your individual circumstances.  To make sure you bank with confidence and maintain the peace of mind you deserve, please know we’re here to help and we have the systems in place to address this latest challenge.

Thank you for your continued trust and please let us know if you have questions.

Sincerely,

John Willburn,

President and Chief Operating Officer

Michael Compton,

Chief Executive Officer, Trust and Investment Services and Co-Chair of the Board

S. Randolph Compton,

Chief Executive Officer, Banking Services and Co-Chair of the Board