Mobile Banking Updates

We are happy to announce a brand new update to our PTB Mobile app for iOS and Android phones. The new app provides an updated look and feel along with security enhancements and bug fixes.

In addition to technical modifications to improve system performance, security, and support larger images associated with the iPhone 6, this updated release brings a completely new user experience to iPhone and Android smartphone apps, including the following enhancements:

  • Updated user interface (UI) with a more modern design
  • User workflows consisting of fewer steps
  • More intuitive navigation, including improved terminology and iPhone and Android specific controls, such as date selectors
  • Improved touch optimization of screens and controls
  • Multi-user login support
  • Rotational support for Mobile RDC

We are targeting the next release to bring a quick balance feature and the ability to turn your debit cards on and off from within the app.


As always,we’re here to help. If you ever need assistance with Mobile Banking or any of our online services, please contact our Online Banking Support via our contact form or at (503) 480-1929 for assistance.

Website Update

Pioneer Trust Bank will be launching an update of our website on April 5th.

We know from your feedback that our website and online services are a primary information source so we’re upgrading our website to make things more discoverable and easier to access online services.

1. We’ve updated the menu system to make things easier to find:

Mega menu without arrows

2. We’ve brought the Online Services Sign In  and Quick Links to every page to make it easy to find things you are quickly looking for:

Main page with arrows

3. We’ve updated our Mobile Site to make it easier to download our Mobile Banking Apps and find other pertinent information about the Bank:

Mobile browser detection

4. We’ve added alerts to the site to let you know about changes, security alerts, and product news. Alerts are dismissible so they stay out of your way.


New Hours of Operation – April 1st

Thank you for banking with Pioneer Trust Bank.  We wanted to let you know starting April 1st we will be changing our Friday closing hours:

Main Office – 109 Commercial St. 


Monday – Thursday: 

9:30am to 5:00pm


9:30am to 5:30pm


Monday – Thursday:

9:00am to 5:30pm


9:00am to 5:30pm

Medical Center Branch – 1190 Oak St.


Monday – Thursday: 

10:00am to 5:00pm


10:00am to 5:30pm


Monday – Thursday:

9:00am to 5:00pm


9:00am to 5:30pm

Online & Mobile Banking – Fixed


As of 12:30AM PST this issue has been resolved.

Original Notice:

We are currently experiencing an issues with Online and Mobile Banking services. We are currently working with our online banking provider to resolve the issue as soon as possible. We will update this post when the issue has been resolved.

We apologize for any inconvenience this may cause.

Early Closure – Christmas Eve

In observance of Christmas, Pioneer Trust Bank is closing at 1:00PM on Christmas Eve and will be closed on Christmas Day. We wish you a very Merry Christmas and Happy Holidays!