COVID-19 Update

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Real-time Fraud Text Alerts

Real-time Fraud Text Alerts

With text fraud alerts, if our system detects suspicious activity on your card you will receive a text message with details about the suspected transaction. All you have to do is respond to the text with a “yes” or “no” to confirm or deny the transaction.
 
Call the Bankcard Department  503.480.1955 or  888.444.3497 for more details
 

24/7 Support for your Debit Card

As always, Pioneer Trust Bankcard staff is available to support all of your Visa Debit Card needs at 503.480.1955 or  888.444.3497 during regular banking hours.
 
We are pleased to announce we are now able to provide assistance 24/7.  Our processor’s Contact Center is available when the bank is closed to support you on things such as:

  • Reporting a lost or stolen card
  • Activating your card
  • Replacing your damaged card or forgotten PIN
  • Placing travel alerts and exemptions on your card
  • Assist with transaction inquiries and declines

 
You can reach our Contact Center after banking hours by calling our phone number 503.363.3136 or 888.444.3497 and selecting option 1,then option 2 for Debit card support.